Further to Soul Asylum's request for information about your OS and CPU specs, do you recall the name and version of the Norton product previously installed on your computer and whether LiveUpdates were able to deliver daily virus definitions updates and other protection definitions? Note that a utility like Piriform's free Speccy will confirm if your CPU is able to support the SSE2 instruction set that was introduced into Intel chips with the Pentium 4 in 2001 and AMD processors in 2003.
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